Refund Policy

Overview

Thank you for choosing MERIDVEX. We are committed to ensuring the satisfaction of our clients with every transaction. This Refund Policy outlines the instances where refunds are applicable and the procedures to be followed. Please read it carefully. By making a purchase, you agree to be bound by this policy.

Eligibility for Refunds

• Refunds are available for services canceled within 14 days of purchase, subject to the conditions listed below.
• Products must be unused and in the same condition that you received them to qualify for a refund.
• Custom projects that have not commenced within the agreed timeframe may be eligible for a partial refund.

Non-refundable Items

• Downloadable software products and digital services once accessed are non-refundable.
• Custom services that have already been initiated or completed are not eligible for a refund.

Procedure for Refunds

If you are eligible for a refund based on the criteria above, please contact us at [email protected] to initiate the process. Be sure to include your order number and the reason for your refund request.

Processing Time

Once your request is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-10 business days for the credit to appear on your account.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected] or call us at (555) 123-4567. Our office is located at 789 Business Lane, Suite 500, New York, NY 10001.